Call Center Solutions for All Your Needs
Skycalls call center solution is designed to improve the performance of your customer support team and create great customer experiences.
Our cloud-based call center IVR takes just minutes to deploy.
It gives you complete control over your customer support channels from an easy-to-use cloud based interface
Features
Powerful Campaigning System For Enhance Your Bussiness
Campaign Scheduler
Schedule your campaign as per your requirement. Manage running date, time and days of your campaign with your convenience.
Call Analytics
Get all the real time notification in your panel. Our cloud telephony powerful analytics engine helps you understand what is happening to your business calls in real time.
Time Base Routing
IVR stands for Interactive voice response and it is a cloud telephony solution. It acts as a virtual receptionist by introducing the customers to the company by giving them a brief introduction. through our user friendly & powerful platform.
Personalized Caller Message
Customize your message as per requirement and touch in your voice campaign as per your target Customers state or city.
Key Press Campaign
A press-1 phone call campaign allows for automated call recipients to press the 1 key on their phone to be connected to a live representative for more information.
Manage ‘DNC’
Consumers who do not wish to receive telemarketing messages via phone call, telephone numbers with the DNC Registry. Filter with DNC contacts while uploading of Customer list. Send only your interest audience.
Spend Less and Deliver More
No Hardware Setup
Eliminate hardware setup and cost. Get started with your campaign quickly with our web portal.
Pocket-Friendly Call Rates
Pay for what you use. With flexible pulse slab starting from ‘per second’ to ‘per minute’, choose what suits your party budget.
24*7 Customer Support
Resolve all your queries promptly. Get round the clock live assistance from our product experts.
Real-time Campaign Tracking
Remain updated with your campaign activities. Monitor your running campaign status on comprehensive dashboard.
Charge Only for Answered Calls
Cut down your campaign cost. Pay only for the calls answered by your supporters and remain within budget.
Easy Campaign Scalability
Scale as you grow. Add or remove calling channels on demand with our flexible and large infrastructure.
Frequently Asked Questions
Have doubts? Feel free to browse through our FAQs
After the recorded message is played the customer is prompted to press 1 (or multiple options depending on the service) if they like to continue. Only then the call is forwarded to a live agent.
There is no additional hardware required, we provide you with a full functioning admin portal which can be availed via your personal device.
You pay only for what you use. We do not charge you for calls that are not answered.
Yes, scheduling can be done for a voice message in advance by using our easy-to-use dashboard.
You are free to chat, call, or email our support team as per your convenience. We are happy to resolve all your queries and problems.
START CONVERTING LEADS INTO CUSTOMERS TODAY
Call Now: 9009672400 , 8109800888