Reach more customers worldwide with crystal-clear voice messaging

Set up an IVR system to create a personalized, professional environment for your customers. Cater to their business needs smartly and deliver excellent customer service.

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SkyCalls enables you to deliver a faster and richer customer experience with smart IVR solutions. Our IVR service comes with diverse features empowering different businesses across different industries.

Benefits

Let’s understand the value that an IVR
brings to your Company

Zero Investment

Zero Investment

  • No hardware, no maintenance
  • Pay for what you use, no unnecessary overheads
  • No contractual obligations
  • 24x7 free support
  • Fast & easy set up
Zero Investment

Boost Sales & Build Relationships

  • Build a professional and credible brand
  • Connect prospects with your sales team instantly
  • Instantly answer every call
  • Customer retention and referrals
  • Instant update to reports
Customer Centric

Customer Centric

  • Save caller’s previous preferences
  • Smart up-selling – on hold music to play latest offers
  • Personalized greetings
  • Multi-level IVR
  • Gather customer feedbacks

Features

An IVR can be used for a lot more than just
routing the calls

Interactive voice response

Automate inbound and outbound voice-based processes with our powerful Interactive Voice Response (IVR) service. Our platform’s range of capabilities allows you to streamline the call experience, whether you’re collecting feedback, responding to customer queries professionally, or directing callers to the right person.


Embed voice capabilities into your website

Make it easy for users to reach a friendly voice with no calling charges. Use click-to-call to let customers receive call-backs from sales representatives or agents from within your website or app environment.


High-definition voice-first experiences

No lag, no jitter, no echo, no static. Reach customers around the globe with high-quality next-generation voice experiences. Underpinned by a carrier-grade SIP Trunk with points of presence in every major global center, 24/7 direct access to carrier-grade networks around the world, and optimized connections.

Safeguard platform users’ privacy

Help buyers and sellers connect, keeping communications on-platform, while safeguarding users’ privacy with our number anonymization service. Calls are completed accurately and fast, thanks to our powerful platform and worldwide presence.

Frequently Asked Questions

For those who have gotten familiar with IVR recently, here are few FAQ’s

Is there a trial version for SkyCalls IVR?>

Yes, SkyCalls has a fully functional trial version that can be availed for a period of 15 days.

How to manage the IVR system?

It’s easier than you think. Get access to SkyCalls self-service dashboard system and track team performance and available balance. You can also access call recordings, even customize call routing rules and much more.

How long does it take to set up and is it free or chargeable?

We can get you started within 2 to 3 hours. There’s no set-up cost and no need for additional hardware.

How can I shift from my existing IVR service provider to SkyCalls?

It’s simple! All you need to do is get a No Objection Certificate from your existing operator which allows you to take control of your number and accordingly, you can forward your calls to the same number hosted by SkyCalls IVR.

Can I kick start the service with a prepaid plan?

Yes, the service is available with a prepaid plan. You purchase credits in advance. These credits will be deducted according to the number of calls addressed by IVR.

If there are no credits in my account, will I still receive calls?

We send you an advance notification when your balance is low. You can also monitor your account balance by logging on to the self-service portal so you never run out of credits.

START CONVERTING LEADS INTO CUSTOMERS TODAY

Call Now: 9009672400 , 8109800888

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