Features
Features of a virtual phone number
Call queuing
Enable call queuing to put customers in a virtual queue in case all agents are busy. Till the customer is connected, you can play a tone or a recording.
Smart call routing
Our automated call distribution feature automatically redirect customers calls to the right agents based on their requirements
Parallel ringing
Use Virtual Numbers to ensure no calls go missed by parallelly ringing all the agents at the same time.
Call reporting
Get detailed analytics on all the campaigns you run with information on the status of each call.
IVR
Give your customers a seamless experience every time they call you by using IVR