Our Plans & Features
A comprehensive list of features to meet your business requirements
| Sprout Plan | Garden Plan | Forest Plan | Enterprise Plan | Customised |
|---|
PRODUCT INTERFACE
| Web Interface | Yes |
Yes |
Yes |
Yes |
| Mobile App | Yes |
Yes |
Yes |
Yes |
| 128 Bit Security | Yes |
Yes |
Yes |
Yes |
| Unified Management | Yes |
Yes |
Yes |
Yes |
BASIC IVR
| Blacklisting | Yes |
Yes |
Yes |
Yes |
| Welcome Greeting | Yes |
Yes |
Yes |
Yes |
| Programmable Extension | Yes |
Yes |
Yes |
Yes |
| Dynamic Greetings | Yes |
Yes |
Yes |
Yes |
| Time Based Routing | Yes |
Yes |
Yes |
Yes |
| Click-to-call | Yes |
Yes |
Yes |
Yes |
| Voicemail | Yes |
Yes |
Yes |
Yes |
| Advanced Call Forwarding | – | Yes |
Yes |
Yes |
ADVANCED IVR
| Multi-Language Message | Yes |
Yes |
Yes |
Yes |
| Custom On-Hold Music | Yes |
Yes |
Yes |
Yes |
| Custom SMS API | – | Yes |
Yes |
Yes |
| Multi Agent Free Login | Yes |
Yes |
Yes |
Yes |
| Multi Agent Login (Role level access) | – | – | Yes |
Yes |
| Sticky Agent | – | – | Yes |
Yes |
| Multi Level IVR | – | Yes |
Yes |
Yes |
| Location (Telco) Based Routing | – | – | – | Yes |
| Incall Transfer | – | – | – | Yes |
| Outbound Dialer | – | – | – | Yes |
| Automated Outbound Calling | – | – | – | Yes |
| Personalized IVR | – | – | – | Yes |
APIs
| Post Call Hooks(Hook API) | – | Yes |
Yes |
Yes |
| CRM Integration | – | Yes |
Yes |
Yes |
REPORTS & ALERTS
| Real-Time Analytics | Yes |
Yes |
Yes |
Yes |
| Call Logs | Yes |
Yes |
Yes |
Yes |
| Email Reports | Yes |
Yes |
Yes |
Yes |
| SMS Acknowledgement | Yes |
Yes |
Yes |
Yes |
| SMS Notification | Yes |
Yes |
Yes |
Yes |
| Quick Dial Basic | Yes |
Yes |
Yes |
Yes |
| Customized Reports | – | – | – | Yes |
| Call Recording | 1 Mo | 3 Mo | Unlimited | Unlimited |
ADD ON FEATURES
| QuickDial + | Yes |
Yes |
Yes |
Yes |
| Pick your VIP Number | Yes |
Yes |
Yes |
Yes |
| International Number | – | Yes |
Yes |
Yes |
| Toll Free Number | – | Yes |
Yes |
Yes |
| Customer Sender ID | – | Yes |
Yes |
Yes |
| Virtual Number pool | – | – | – | Yes |